CupLuma currently ships only within the United States. We are committed to delivering your order safely, quickly, and reliably.

  1. SHIPPING CARRIERS

We partner with trusted U.S. logistics providers, including:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx

The final carrier may vary depending on your location and the shipping method selected at checkout.

  1. PROCESSING TIME
    Order processing time: 1–3 business days
    You will receive a confirmation email once your order has shipped
  2. SHIPPING TIME (U.S. ONLY)

After processing, estimated delivery times are:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days

Delivery times may vary due to carrier delays, weather conditions, or peak holiday seasons.

  1. SHIPPING AREA

We currently ship only within the United States.
We do not offer international shipping at this time.

  1. TRACKING YOUR ORDER

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s official website.

  1. SHIPPING DELAYS

While we strive to meet all delivery estimates, delays may occasionally occur due to:

High order volume
Weather conditions
Carrier operational delays
Incorrect or incomplete shipping addresses

If your order is significantly delayed, please contact us at help@cupluma.com

  1. INCORRECT ADDRESS DISCLAIMER

Customers are responsible for providing accurate shipping information. CupLuma is not responsible for lost or delayed packages due to incorrect or incomplete addresses.

CONTACT US

If you have any questions about shipping, please contact us:

Email: help@cupluma.com
Phone: (626) 202-6008
Address: 420 E Newmark Ave, Monterey Park, CA 91755