This Privacy Policy describes how CupLuma (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

  1. INFORMATION WE COLLECT

When you use our website, we may collect the following types of information:

Personal Information you provide:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through third-party providers)

Automatically collected information:

IP address
Browser type and device information
Pages visited and browsing behavior
Cookies and similar tracking technologies

  1. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders
Communicate with you about your purchase
Provide customer support
Improve our website and user experience
Send promotional emails (if you opt in)
Prevent fraud and ensure website security

  1. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping and fulfillment partners
Email marketing providers
Website hosting and analytics services

These partners are required to protect your information and use it only for the services they provide to us.

  1. COOKIES

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

  1. DATA SECURITY

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal data, including:

Access to the data we hold about you
Request correction or deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us at help@cupluma.com.

  1. THIRD-PARTY SERVICES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

  1. CONTACT US

If you have any questions about this Privacy Policy, please contact us.